Refund Policy

1. Promotional Nature of Placement

Promotional placement on BidUp is a digital advertising service delivered immediately upon successful transaction capture. Because promotional rank and visibility take effect in real time, fees are generally non-refundable once activated.

2. Eligible Refund Circumstances

Refunds will be granted in cases of technical billing duplicate charges, system failure preventing the promotional position from appearing, or accidental overpayments reported within 48 hours of payment.

3. Outbid Events

Being outbid by a competitor does not qualify for a refund, as the bidding mechanics are transparently published prior to checkout. Listings that are outbid remain featured on the leaderboard in their appropriate subsequent rank.